Developing use cases
Representatives from the Estonian Ministry of Climate, the City of Tallinn, the National Land Use Board, and external stakeholders, including citizens’ committees, planners, and private developers, participated in a collaborative workshop focused on improving urban planning processes through digital twin technology. The workshop addressed issues such as the slow pace of detailed planning, artificial complexity, and barriers to accessing critical information.
Participants worked together to identify positive outcomes, including faster planning discussions, more transparent decision-making, and increased citizen engagement. A key focus was on humanizing the digital twin by co-developing plans with citizens and involving them in idea generation. The group also explored specific topics such as biodiversity, street design, and urban policies, while discussing various methods for deploying the platform, including place-based urban planning, online campaigns, and event-based workshops. The collaboration aimed to develop actionable strategies for making the planning process more inclusive and responsive.
Prototyping
As part of the workshop’s prototyping phase, participants were provided with two digital canvases to develop their use cases. The first canvas followed a structured format, guiding them through key elements such as identifying problems, defining positive impacts, and determining stakeholder involvement, as outlined earlier in the workshop. This helped participants focus on the core challenges and outcomes they aimed to achieve.
The second canvas listed all the generative AI technologies that participants had learned during the first part of the program. This canvas was designed to allow participants to map these technologies onto their use cases, enabling them to prototype and design services around the identified needs. By separating the development of use cases from the design of the services, this approach ensured that participants could first articulate the challenges and goals before integrating advanced AI solutions, fostering a more thoughtful and structured innovation process.
Workshop participants